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Sunrise over the rural countryside of North Herefordshire, with bare trees silhouetted against a warm orange and blue sky, rolling fields, and distant hills.

Accessibility Statement

At North Herefordshire Home Help, we are committed to ensuring that our website is accessible to everyone, regardless of ability, age, or technology. We aim to provide a welcoming, inclusive online experience that supports clear communication and access to vital information about our services.

Our Commitment

We strive to:

  • Make our website easy to navigate and understand

  • Use clear, straightforward language wherever possible

  • Ensure our content is readable by screen readers and assistive technologies

  • Maintain high contrast and font legibility for those with visual impairments

  • Provide alternative text for all meaningful images

  • Design forms and navigation that are usable by keyboard only

  • Regularly review and improve accessibility based on feedback and standards

Compatibility

Our website is designed to be compatible with:

  • Modern desktop and mobile browsers (e.g., Chrome, Safari, Edge, Firefox)

  • Screen readers and text-to-speech software

  • Keyboard-only navigation and accessible input methods

Limitations and Improvements

We acknowledge that some parts of the website may not yet be fully accessible. We are actively working to identify and resolve these issues. If you experience any barriers, we welcome your input and will make every reasonable effort to improve access.

Feedback and Contact Information

If you encounter any accessibility difficulties or have suggestions for improvement, please contact us:

Email: olivernhhh@gmail.com
Phone: 07572240593
 

This accessibility statement was last reviewed on: 9.5.25

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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